Privacy Policy

Last Updated: May 2026

MINDBALANCED, Inc. (“MINDBALANCED,” “we,” “us,” or “our”) is a functional wellness hydration brand headquartered at 70 NW 25th St. #833, Miami, FL 33127. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit mindbalanced.store or communicate with us.

1. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, phone number, shipping and billing address.
• Transaction Data: Purchase history, order details, and payment information (processed securely through third-party payment processors).
• Communications: Messages, inquiries, or feedback you send to us.
• Usage Data: IP address, browser type, pages visited, and other analytics data collected automatically when you visit our website.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders;
• Communicate with you about your orders, account, or inquiries;
• Send promotional offers, product updates, and marketing communications (with your consent);
• Improve our website, products, and customer experience;
• Comply with legal obligations.

3. SMS Messaging Program

Data Sharing: Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

MINDBALANCED, Inc. Messaging Terms and Conditions:

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, and any promotion of our products and services.
2. You can cancel the SMS service at any time. Just text “STOP” to the phone number from which you received messages. After you send the SMS message “STOP,” we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at info@mindbalanced.org.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with order fulfillment, payment processing, email delivery, and website hosting, solely to perform services on our behalf.
• Legal Requirements: When required by law, regulation, or legal process.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information;
• Opt out of marketing communications at any time by clicking “unsubscribe” in any email or texting STOP to opt out of SMS messages;
• Request that we not sell or share your personal data.

To exercise any of these rights, contact us at info@mindbalanced.org.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

MINDBALANCED, Inc.
70 NW 25th St. #833
Miami, FL 33127
Email: info@mindbalanced.org
Phone: (855) 646-3420