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FREE SHIPPING ON ALL ORDERS

FREE SHIPPING ON ALL ORDERS

FREE SHIPPING ON ALL ORDERS

FREE SHIPPING ON ALL ORDERS

FREE SHIPPING ON ALL ORDERS

FREE SHIPPING ON ALL ORDERS

Your questions, answered

01 What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, and Shop Pay, along with Apple Pay, Google Pay, and PayPal.

02 Is my payment information secure?

Yes. All transactions are processed through Shopify's secure checkout, and we never store your full payment details on our servers.

03 Can I switch between one-time purchase and subscription?

Yes, you can choose either option on the product page at checkout. If you'd like to convert an existing one-time order into a subscription, contact us directly.

04 When will I be charged?

You're charged immediately when you place your first order, then automatically on the same date each following month, unless you cancel or skip.

05 Can I skip a month or change my order size?

Yes. You can skip an upcoming delivery, change your pack size, or update your shipping address anytime before your next renewal date.

06 Can I cancel anytime?

Yes. There's no minimum commitment. You can cancel your subscription at any time through your account or the link in your confirmation email.

07 How does Subscribe & Save work?

Choose how many cases you'd like delivered each month (1, 2, or 3), and we'll automatically ship and charge you on the same schedule going forward. Subscribers get a lower price per can than one-time purchases.

08 What's your return policy?

All sales are final. Because Wellness Water is a consumable beverage product, we're unable to accept returns once an order has shipped. If your order arrives damaged or incorrect, contact us and we'll make it right.

09 Can I track my order?

Yes, you'll receive a tracking link by email once your order ships.

010 How long does shipping take?

Orders ship via ground shipping and typically arrive within 2-5 business days depending on your location.

011 Do you offer free shipping?

Yes. Shipping is built into the price of every order, so the price you see at checkout is the price you pay. No surprise shipping costs added later.

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